Frequently Asked Questions

General Shipping Questions

• How do I file a claim for a USPS shipment?
• The New Claims Process for Orders Protected by Extend
• How to Use the Order Fulfillment Page
• How to Re-Print a Shipping Label
• How to Get Your FedEx Meter Number
• How to Set Up ShipRush Web
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General Payment Questions

• Payment Gateway Error Messages (Explained)
• PayPal - eCheck Payments and Refunds
• Offline Adjustments and Offline Refunds
• How to Process a Return or Refund
• Payment Gateway Breakdown
• How to Require Phone Numbers on PayPal Orders
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FAQs

• [FAQ] FTC Regulation for Two-Factor Authentication (2FA) 
• Marketplace Tax Comply FAQ
• Invoices FAQ
• Design FAQs
• Inventory - FAQs
• DMS FAQ
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