Custom Sub-Statuses are incredibly useful for segmenting your orders into smaller, more targeted lists, such as "On Hold," "Awaiting VIN," or whatever else you'd like!

To add a sub-status,

  1. Click the gear in the top-right corner to access your Account Settings
  2. In the left-side menu, click "Order Settings," then "Custom Order Status"
    This page will show all existing custom order statuses. To add a new one,

  3. Click the big green "+ New Custom Status" button.
  4. In the popup that appears, select the "Main Status" in which to place your new status. Sub-statuses are "nested" into existing top-level statuses.
  5. Give your custom sub-status a name (which sill be visible in the status dropdown and on the Orders page).
  6. A Description is optional, and appears on this page to describe what this status is for.
  7. When you're done, click the "Add Custom Status" button.

That's it! Your custom status will appear on the page and become selectable when changing order statuses.


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