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Custom Sub-Statuses are incredibly useful for segmenting your orders into smaller, more targeted lists, such as "On Hold," "Awaiting VIN," or whatever else you'd like!

To add a sub-status,

  1. Click the gear in the top-right corner to access your Account Settings
    Screen_Shot_2019-03-11_at_8.41.50_AM.png
  2. In the left-side menu, click "Order Settings," then "Custom Order Status"
    Screen_Shot_2019-03-11_at_8.42.03_AM.png
    This page will show all existing custom order statuses. To add a new one,

  3. Click the big green "+ New Custom Status" button.
    Screen_Shot_2019-03-11_at_8.41.56_AM.png
  4. In the popup that appears, select the "Main Status" in which to place your new status. Sub-statuses are "nested" into existing top-level statuses.
    Screen_Shot_2019-03-11_at_8.43.02_AM.png
  5. Give your custom sub-status a name (which sill be visible in the status dropdown and on the Orders page).
    Screen_Shot_2019-03-11_at_8.43.57_AM.png
  6. A Description is optional, and appears on this page to describe what this status is for.
    Screen_Shot_2019-03-11_at_8.44.11_AM.png
  7. When you're done, click the "Add Custom Status" button.
    Screen_Shot_2019-03-11_at_8.44.15_AM.png

That's it! Your custom status will appear on the page and become selectable when changing order statuses.

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