Webstore Configuration - Features, Functionalities, & Settings

The most common setup for our Webstore. The webstore can sell one or more catalogs and support inventory from multiple warehousesSuperstore (Lead-Gen Model)

With this model, there is a marketing channel (Webstore) that allows buyers to shop, build a cart, and then checkout with a participating supplier. This is called "Lead Gen" because the participating supplier's checkout (merchant accounts, shipping, taxes, promos, and pricing) is being used. The buyer, in this case, is a "lead" that's referred to the participating supplier. Checkout will show the buyer that they are doing business with that particular supplier.

Feature/Functionality	Lead-Gen Store Account	Fulfilling Supplier Account	Notes
Order Processing			Order is owned by the fulfilling supplier, which was selected by the customer during checkout.
Order Routing			Because the order is owned by a specific supplier, order routing is not allowed in this model.
Products			Product details are owned by the SuperStore. Suppliers cannot modify product details.
Customers			Customer details are owned by the supplier that owns their order, but the customer can log into the Lead-Gen SuperStore.
Reports			Both accounts have access to the appropriate reporting.
Messages			Messages are owned by the supplier as part of their customer relationship.
Account Settings	Lead-Gen Store Account	Fulfilling Supplier Account	Notes
Bulk Import	Pricing & Shipping Products Product Images Customers Listings Pages	Pricing & Shipping Products Product Images Customers Listings Pages	Both accounts can bulk upload files but due to edit permissions throughout the platform, not every option makes sense for both accounts. Note: Pricing can be handled by the individual suppliers or the SuperStore depending on the lead-gen configuration.
Catalogs			The Lead-Gen Store controls which catalogs are available for sale on the site. The supplier store must support the catalogs of all orders that get routed to them.
Integrations			Both accounts can add on integrations.
Order Settings			Order settings do not apply to a Lead-Gen account as they do not own orders.
Payment			Payment Carrier Integrations are pulled from the supplier store during checkout.
Tax			Tax is pulled from the supplying dealer's account.
Shipping			Shipping rates are pulled from the supplying dealer's account.
Templates			Since messages are routed to the supplying dealer, templates are not utilized for the Lead-Gen Store.
Warehouses			The Lead-Gen Store controls which suppliers/warehouses receive orders.
Store Settings	Lead-Gen Store Account	Fulfilling Supplier Account	Notes
General			General store settings are controlled by the Lead-Gen Account.
Checkout			The buyer checks out with the supplier selected - use their checkout messages and settings. Order numbers will pull from what is set on the supplier account.
Customer Groups			The supplier owns the customer and this any applicable customer groups.
Design			The Lead-Gen Account dictates the design aspects of the site.
Marketing			The Lead-Gen Account controls all marketing efforts for the site.
Payment Methods			The supplier will use their own payment methods which will be pulled into the checkout session when they have been selected as the supplier.
Policies			The policies page on the Lead-Gen Store will populate from the Lead-Gen Account
Pricing			The pricing offered on the Lead-Gen Store is pulled from either the supplier's account or an eCommerce price set by the Lead-Gen Account.
Shipping			Shipping methods offered are pulled from the supplier's account.

Dropship Model
In this model, a webstore or marketplace (eBay or Amazon) may be used to merchandize products. Orders are placed with that channel and are owned by that channel.

Feature/Functionality	Main Store Account	DropShip Supplier Account	Notes
Order Processing			The main store account may choose to either process this order themselves (i.e. items are all in stock at local warehouse) or route the order (either automatically using business logic or manually) to a dropshipper.
Order Routing			The main store can route the order to the dropshipper and the dropshipper can reroute if they are unable to fulfill the order.
Products			The main store dictates products sold/listed on the selling channel.
Customers			The main store owns the customer and all customer details and experiences.
Reports			Both stores have access to reporting.
Messages			The main store account will handle all messages and customer communications.
Account Settings	Main Store Account	DropShip Supplier Account	Notes
Bulk Import			The main account will have full access to bulk import tools, but the dropshipper does not have access to edit/update any of the items via bulk upload on the store.
Catalogs			The dropshipper can only be routed orders that are of the brands that they offer in their own account. They cannot control what brands are available in the main store.
Integrations			Both stores can integrate with third party partners.
Order Settings			Both accounts can dictate their own order settings (e.g. custom order statuses).
Payment			The main account controls payment gateways and payment methods.
Tax			The main account controls all tax settings.
Shipping			The shipping carriers/rates quoted on the store are dictated by the main account.
Templates			All communication is through the main account, so the dropshipper does not need templates to communicate with customers.
Warehouses			The main account dictates warehouses and suppliers.
Store Settings	Main Store Account	DropShip Supplier Account	Notes
General			The main account controls all store settings.
Checkout			The main account will control checkout settings (e.g. VIN message). The drop shipper can control their starting order numbers via Parts Counter settings in their account.
Customer Groups			The main account controls all customer information including customer groups.
Design			The main account controls all aspects of the site design.
Marketing			The main account controls all marketing efforts.
Payment Methods			The available payment methods are dictated by the main account.
Policies			The policies on the site are set by the main account.
Pricing			The pricing on the site is set on the main account and will be the same for the customer regardless of who is fulfilling this order.
Shipping			The shipping methods offered to the customer and their respective markups are dictated by the main account and the same regardless of who is fulfilling this order. The dropshipper will need to choose a method during fulfillment that is in line with the expectations set with the customer.