Here's some helpful tips to help you identify which PDC hub has your order information.
What is the status of your order?
Dealers should always monitor DBS to check the order status, and to see which PDC is fulfilling.
You can see find out by looking under "Shipping PDC" and looking up the PDC abbreviation in the list below.
Dealers can easily identify eCommerce orders fulfilled by a PDC if they see “ECM” in the order reference number.
Screen shot below example out of DBS.
How to contact the PDC that is handling your order?
Dealers should email the listed "RFC" contact on the list below, based on the fulfilling PDC.
| EM Added PDC abbreviation. |
FACILITY |
DRP/RFC CONTACT |
| MAS |
10 MEMPHIS |
RUTHIE MATTHEWS Ruthie.Matthews@Nissan-Usa.com 901-462-9607
|
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901-462-9600 |
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5605 Holmescrest Lane |
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Memphis, TN 38118 |
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| SAC |
13 SACRAMENTO |
KATRINA YOUNG Katrina.Young@nissan-usa.com 916-565-8510
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916-565-8500 |
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3939 N. Freeway Blvd. |
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Sacramento, CA 95834 |
| LAR |
14 LA MEGA & WCC |
VERONICA KOVACH veronica.kovach@Nissan-Usa.com 951-497-4205
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951-497-4300 |
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21800 Authority Way |
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Riverside, CA 92518 |
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|
| |
|
| DAL |
15 DALLAS MEGA |
CLARISSA ROGERS clarissa.rogers@Nissan-Usa.com 972-915-7145
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972-915-7000 |
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4400 Regent Blvd |
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Irving, TX 75063 |
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16 OLIVE BRANCH MEGA |
DIANE BARNO 901-893-6420
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662 895-4760 |
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10455 Marina Drive |
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Olive Branch, MS |
| Not applicable |
18 NPRC |
N/A
|
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615-235-2000 |
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445 Couchville Industrial Blvd |
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Mount Juliet, TN 37122 |
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| Not applicable |
19 CENTRAL COLLISION CENTER |
N/A
|
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615-965-3600 |
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100 Logistics Drive Suite 105 |
| |
Lebanon, TN 37090 |
| NY |
20 NY MEGA |
TAMMY CHASMAR tammy.chasmar@Nissan-Usa.com 732-805-3181
|
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732-805-3100 |
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1501 Cottontail Lane |
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Somerset, NJ 08873 |
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|
| ORL |
21 ORLANDO |
BRANDI MOCK Brandi.Mock@Nissan-Usa.com 407-541-4201
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407-541-4200 |
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301 Gills Drive Suite 100 |
| |
Orlando, FL 32824 |
| CHI |
22 CHICAGO |
SELENA ESTRADA Selena.Estrada@nissan-usa.com 630-820-4788
|
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630-851-8000 |
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600 Enterprise St |
| |
Aurora, IL 60504 |
| GV |
23 GREENVILLE MEGA |
MELANIE SIMPSON melanie.simpson@nissan-usa.com 864-236-2702
|
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864-236-2700 |
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52 Bruce Road |
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Greenville, SC 29605 |
| BAL |
24 BALTIMORE |
NICOLE BALL Nicole.ball@nissan-usa.com 410-317-4920
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410-317-4925 |
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1021 Swan Creek Drive |
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Curtis Bay, MD 21226 |
| Not applicable |
25 CALGARY |
N/A
|
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Unit 101 6075 86th Avenue S.E. |
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Calgary, Alberta T2C 5B5 |
| Not applicable |
26 BRAMPTON |
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60 Steelwell Road |
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Brampton, Ontario L6T 5L9 |
| Not applicable |
27 KIRKLAND |
LAHCEN BOUSWIR Lahcen.Bouswir@nissancanada.com
514-630-8042
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18109 Trans-Canada Highway |
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Kirkland, Quebec H3J 3K1 |