Disclaimer: These policies only apply to relationships with RevolutionParts under standard terms of service found at https://www.revolutionparts.com/terms-of-service/
Your sole remedy if the Services provided do not meet the Uptime will be a credit of 1% for each 1% Uptime is reduced, which will be applied to the next month’s invoice upon your request. SLA Credit process would be to submit ticket to support@revolutionparts.com with the incident details. The credit will be applied towards next month’s bill for the percentage of downtime.
