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Availability Procedures

Your sole remedy if the Services provided do not meet the Uptime will be a credit of 1% for each 1% Uptime is reduced, which will be applied to the next month’s invoice upon your request. SLA Credit process would be to submit ticket to support@revolutionparts.com with the incident details. The credit will be applied towards next month’s bill for the percentage of downtime.

 

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If you have any questions, feel free to reach out to us by emailing
support@revolutionparts.com or calling 480-779-7278!

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