Disclaimer: These policies only apply to relationships with RevolutionParts under standard terms of service found at

Your sole remedy if the Services provided do not meet the Uptime will be a credit of 1% for each 1% Uptime is reduced, which will be applied to the next month’s invoice upon your request. SLA Credit process would be to submit ticket to with the incident details. The credit will be applied towards next month’s bill for the percentage of downtime.



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