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PLEASE NOTE: this article discusses how to add an existing tracking number to an order. If you want to generate a shipping label through the order page, read this article.


This article will walk you through manually adding a shipment to an order.

Before you proceed in creating shipment details for any order, please be sure of the following:

  • The part(s) ordered is/are in stock
  • You have collected the funds for the order
  • The fraud score for the order is satisfactory
  • The shipping address provided is valid
  • The item(s) price(s) and shipping price are correct
  • You have the tracking #'s that were generated externally (outside RevolutionParts)

 

To Begin:

  1. Navigate to the desired order and select Complete Order (located in the upper right) OR Create Shipment" (located below the subtotal section).

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    OR

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  2. You'll be taken to  the Order Fulfillment page. This is where you'll select and deselect which parts will be included in this shipment.

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  3. After you've selected the parts you want to ship, select "Enter Tracking #".

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  4. This shipping option will reflect additional tracking info needed.

    NOTE: this method is to be used for manually recording shipping details that were generated without use of a shipping manager. You will need to get the tracking information directly from your shipping account (ie. UPS, FedEx or USPS).

    Carrier: Select shipper from dropdown or select other and enter the pertinent info.

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  5. Enter your cost to for the shipment and the tracking # generated externally.

    NOTE: If shipping parts in multiple packages, you can enter the other track # by clicking Add Tracking Number.

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  6. By default the customer will be notified their order has shipped along with the tracking #. If you do not want this deselect this option. Also, selecting Print Packing Slip will generate the packing slip when Ship & Complete is clicked.

    Once you have selected your options, click Ship & Complete.

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  7. Once the order has been completed, you will see the confirmation at the top of the order.

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  8. Completed will be reflected at the top the the order and the tracking # (s) you entered will be above the parts in the order. 

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  9. Get the box to your shipping carrier and you're all set!
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