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Email setup and implementation policy

If you are reading this article you are interested in your email setup. RevolutionParts offers an all in one email tool called Message Center. Message Center allows you to send, receive, and keep track of all customer email inquiries. Message Center offers a centralized location for all admin users to access incoming emails. Message Center has easy to navigate email threads and search functions, keeping everyone on the same page. Using Message Center is easy!

Still not sold on Message Center? Check out our other email options below for your online parts store.

 

Other alternatives besides message center?

Forward Message Center to an email address already managed by dealership. (Best for 1 email)

This alternative allows customers to still email the general message center email or fill out the contact form on the contact us page. The forward then redirects all of the message center emails to a predefined email that the dealership has control over. Please note that all outgoing emails will be sent via the predefined email that the dealership controls.

ADVANCED: Provide your email server MX records (Best for multiple email setup)

This alternative allows you to set up and manage as many emails as you see fit for your website. All emails will be managed and set up by your IT department. This is great if you would like to setup multiple emails @yourstoredomain.com. What do we need from you? Send your mail server MX Records to support@revolutionparts.com. Please, note that RevolutionParts does not offer technical support for this type of email setup.

NOTE: Both of these alternatives are in lieu of Message Center. If you opt to do either of the alternate methods mentioned above your message center will be removed from the control panel. 

If you have any further questions about email set up or implementation you can contact RevolutionParts Technical Support at support@revolutionparts.com or call 480-779-7278.

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